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Q: Can I purchase additional tickets and/or parking?
A: Yes. For additional tickets and parking, contact Lauren Thermes at 904.280.2497 or LaurenThermes@pgatourhq.com or your account representative.
Q: Is my hospitality ticket good for the grounds?
A: Yes. The ticket that admits you inside the entry and your hospitality venue is also valid on the grounds and for all public venues on site.
Q: Do my guests need a ticket for practice rounds Tuesday-Wednesday?
A: Beginning Tuesday, March 9 - Sunday, March 14, all spectators must have a ticket to be granted access inside the entries and hospitality venues. *Note: General parking is $15 Tuesday & Wednesday.
Q: What is the best way to get items for use into my hospitality venue before the tournament?
A: All items should be shipped to the tournament office no later than February 19th. We will store and deliver the packages to your venue. We receive many items so it’s important that EACH package is clearly labeled on the outside of each box with your company name and venue location (e.g. PGA TOUR-Marquee 16 Green). Please check the website THEPLAYERSHospitality.com for more information on the new shipping address.
Q: Can I bring items/boxes into the tournament during the week?
A: No, any items larger than 6”x 6”x 6” will not be allowed inside the tournament. All items larger 6”x 6”x 6” need to be delivered by February 19th.
Q: Can I Bring my Laptop/Tablet into the tournament?
A: Laptops must be approved PRIOR to the event. You will need an approved bag tag to be allowed entry with your laptop. Please contact Jessica Zinz at JessicaZinz@pgatourhq.com or 904.543.5294 for inquiries.
Q: Can I leave items inside my venue overnight during tournament week?
A: Items left in venues are your responsibility. THE PLAYERS will have storage units inside your venues. Please bring a lock to store any valuables.
Q: What should I do with personal/company items after the event is over (Sunday, March 14)?
A: Any items you wish to have returned must be packaged and labeled before vacating your venue on Sunday, March 14. Please ensure you have notified your venue’s manager that you will be leaving items to be picked up. *Contact information listed below.
Q: Can children access the hospitality venue without a ticket?
A: ALL children 6 and older require a hospitality venue ticket for access into hospitality venues. Children age 15 and younger do receive free entry on the grounds with a ticketed adult.
Q: Who should I direct any questions/concerns to before or during the event?
A: Jessica Zinz, Manager of Tournament Services | JessicaZinz@pgatourhq.com, 904.543.5294 | Manages THE PLAYERS CLUB, Proud Partners and PLAYERS Marquee
Matt O'Donnell, Tournament Services Coordinator | MattODonnell@pgatourhq.com, 904.280.5006 | Manages Dye's Pavilions, Captain's Club and Greenside Lounge
Kourtney Keegan, Tournament Services Coordinator | KourtneyKeegan@pgatourhq.com, 904.280.4732 | Manages The Benefactor, The Turn, Executive Club and Championship Club
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